Shipping & Returns

Shipping Information

Shoes are shipped priority to locations inside Europe, the United Kingdom and the USA once production is complete. Shipping options and costs are detailed at checkout.

Please note that custom duty charges may apply to locations outside the USA and the European Union and are not included in the shipping cost. The cost will be assessed by the shipper and will invoiced to you once the shoes arrive at customs.

All other orders, please contact us directly for shipping information using the contact submission form in the contact section.

Easy Returns & Exchanges

Completely love your shoes or we will refund or replace your custom shoes - no questions asked. Send your shoes back to us within 30 days of receipt and unworn and we’ll pay for returns from anywhere in the world.

Send an email to our production and logistics team directly at the email on your receipt and we will send you a tag with return instructions.