Do you have a physical store I can visit? How can I buy your shoes in person?
Currently, Kkira Feet does not have a physical store location; we are an e-commerce shop only. That being said, we will update you on any opportunities to purchase our shoes in person as they come up. Just submit your email address and you will get all the relevant updates about when we are in any physical locations or have pop ups and events. We also keep our social media updated with any such opportunities, so follow us on Instagram and Facebook to stay in the loop!
How do I determine what the best size is for me to order?
There are sizing notes on each shoe for you use as a guide. If you are still unsure, measure the length of your foot from the longest part of your toes with a tape measure and email it to us here and we will recommend the best fit for you.
I have some some special concerns about shoe sizing with my feet, how do I determine what the best size is for me?
If you have any special concerns, please email us here directly with details and we will see what the best way is to help you.
How does it work when I place an order?
Your shoes are made after you place your order, so they are made specifically for you (made to order).
How long does it take the shoes to produce?
It takes 15 to 20 business days to produce and ship your shoes.
Where and how are the shoes made?
Our shoes are crafted in Le Marche, Italy, also known as “The Shoe Valley” and home to rich shoemaking tradition since 1901. All shoes are of the best quality and handcrafted by a network of selected Italian artisans.
What size range do you provide?
Our sizes range from US (6-13), UK (3.5-12.5) and EU (36-46) standard sizes. Extended sizes are available on most of the sneaker styles. US (13.5-17.5), UK (13-17) and EU (47-51). To find the perfect fit, please use our size notes as a guide.
How does shipping work?
Shoes are shipped internationally via UPS, DHL and FedEx. You can track your shipment using the shipping information sent to you via email from the production and logistics teams in Italy. Deliveries take between three to eight business days, depending on your city and country. Shipments to the EU and USA are free of charge. (Note: Custom taxes may apply for all non-EU shipments. Depending on the country, these normally range between 3 to 10 percent of the total purchase value and are due upon receipt of the product).
What if I don’t like the shoes or the size is not correct? We have a 100% satisfaction guarantee and free-returns policyThat means you will receive a full refund if not completely satisfied with the order. Shoes must be sent back to us within 30 days after receiving the package in pristine, unworn condition to qualify for a refund. Contact us to request a refund and confirm the shipping address. A delivery company will then collect your package with no hassle or cost to you.